FAQ's
FAQ's (frequently asked questions)
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at support@theunique1.com
Q: Do you offer Cash on Delivery (COD)?
Ans: Yes, we do!
Q: How long will it take for my order to arrive?
Ans: It typically takes a minimum of 5 and a maximum of 7 business days for all orders to arrive in India. Shipping times can vary depending on the product, demand, and your location.
Q: Where you can track your order?
Ans: Check your order status on Check Order Status.
Q: Is shipping really free?
Ans: Absolutely! We offer free shipping throughout India, Except on express delivery service.
Q: What if I have an issue with my product and need a refund or return?
Ans: We have a simple 5-day return and refund policy. Please refer to our policy section for more details.
Q: Who should I contact if I have a problem with my order?
Ans: For any inquiries, please reach out to us at support@theunique1.com
Q: What are my payment options?
Ans: We offer Online and Cash on Delivery (COD) options for payment throughout India.
Q: Is checkout on your website safe and secure?
Ans: You can be confident that all your purchases on our website are safe and secure.
Q: How can I cancel my order?
Ans: If you wish to cancel your order, please email us your order number as soon as possible at support@theunique1.com. Please note: We can only process cancellations within 10 hours of placing your order.